Eugene Auto Repair

Fair price and in a timely manner

Their service turn around time is decent, and their billing/quoting system is with the times, so that was cool. However. They don't follow your cars service recommendations (and don't tell you) and they also don't waive their diagnostic charge if you move ahead with their service (a $1500 service) like most other reputable shops. Unfortunately, in the end, the dealership would of been cheaper and the leak under my car would of been fixed with everything else. 🤷‍♀️

They won’t let you down! So glad I found North Eugene Automotive. Family owned business, Brian is fair and reasonable with pricing. Shelly has been such a pleasure to speak with and she is very helpful. Every time I have called for service, they got me in right away and the service was quick and well done. Thank you North Eugene Automotive! You have gained a new loyal and grateful customer.

Very pleasant experience! Just wanted to say thank you for the kindness and efficiency and affordable prices. I called around and they had the best estimate for my car issue (serpentine belt). The thoughtfulness of providing a free loaner car is really above and beyond, plus they let my toddler pick out a free matchbox toy car which made her day! ❤️ We truly appreciate you all & will recommend to others who need a trustworthy mechanic. Thank you!

If you are looking for a mechanic you can trust, North Eugene Automotive, owned by Brain Slater, is the place to go. Honest, kind and genuine every time. He goes above and beyond and truly cares. If you’re looking for an affordable car Slater Auto also owned by Brain Slater is a great option.

I had my car towed to this auto repair shop on a referral and within a couple of hours, I received a text with a detailed order of the necessary repairs and their costs. The professional approach was impressive. The estimate included all the necessary work, along with a list of additional things that could be done, and their urgency—whether they needed immediate attention or could wait. My job was a big one, but my car was ready in two days. When I arrived, the owner, Brian, was at the desk. He was professional and humble, it was clear he had a strong work ethic. I knew right away that this would be my go-to spot for car repairs and maintenance. A few days later, I had to get something else fixed, and the process was just as seamless. I had my car back the next day. The shop is clean, the customer service representative is incredibly helpful in navigating any issues. Brian and his team are doing a fantastic job. I would recommend this shop to anyone looking for an honest repair shop that works with integrity. I was kept in the loop about what needed to be done, with no surprises or extra costs. My experience was a feeling of thankfulness that I found somewhere honest, where I know my car is well taken care of.

Highly recommend ! The staff is always kind and helpful, the owner Brian is really nice and also fair with his pricing. And everytime I've taken my vehicle to this shop they get it worked on and fixed the day of taking it in which has been really nice! If I have any problems with my vehicle , I know I can count on this place to take care of me👍

Have had work done here several times, always awesome service. Today I was almost out of gas on a 2000 Honda Odyssey & the gas door wouldn’t open! Went to shop without an appointment and in 15 min. problem was fixed- no charge! Highly recommend them!

The people I interacted with at the shop were very sweet and I appreciated the shops client interface where they included photos of all the things that need fixing (I appreciate having a visual reference rather than taking someone at their word because a woman, I’ve been lied to by mechanics countless times before). During their routine inspection of everything with the vehicle, they noted my air filters needed to be changed. I declined the service and picked up filters to change myself. I swapped out my cabin air filter for the dirty one no problem, but imagine my surprise when I look at the engine air filter cover and notice none of the clips are closed… I open the cover and there’s no air filter! They noted my engine air filter was dirty and got a picture of it and then proceeded to forget to put it back in after I declined to have them change it for me. I understand everyone is human and mistakes happen, but I shudder to think how much dirt could have gotten into my freshly switched oil had I not gone to replace the filter before my upcoming trip. I would bring my car back here, but would now feel the need to double check everything before driving off the lot…

Shelley at the front desk was more than amazing we've been having troubles on a old 2002 LS Blazer and Nick was amazing taking apart the exhaust and having a busted bolt to deal with, it happened on a Friday so we were without a car so Shelly loaned us a loaner car which was really nice brand new Ford we wound up having the car for 5 days and Shelly worked with us on trimming our cost from 1500 to 1050 and deal with what was most important to be able to still drive the car and we wound up getting a catalytic converter and a new manifold they were awesome with helping us save money and their work was exemplary, I take all my vehicles to them and my kids vehicles and my parents vehicles and you would be wise to do the same..... it's a win win