I am very hesitant to leave negative reviews. In fact, I have waited MONTHS to do this for a number of reasons, but it must be done in this case. About 8 months ago, my truck developed a ticking noise. My normal mechanic had recently retired, so after reading positive reviews, and with the bonus of being located within walking distance to my home, I selected North Eugene Automotive. I was greeted on the phone by a friendly lady, who quickly made an appointment for me. I dropped off my truck on the appointed day and time, and walked home. By the time I got home (or within 30 minutes) I had a message that they were done. I walked back and they told my my motor was toast, and it would be $11k to replace it. I asked how they determined that so quickly, and was told the mechanic cut open the oil filter and it was FULL of metal shavings. I asked if I could see the filter, and they said they had already disposed of it. I didn't say anything, but paid and took my truck home. What I did not tell them was that I already knew they were lying, because I had the oil changed days earlier- it was a brand new oil filter, and no metal shavings were present when that was done, and it had not been driven since. I intended to go get a second opinion, but since I had another option for transportation, I parked it and moved on. A month or 2 later a mechanic friend who lives out of state stopped in unexpectedly, and I told him my story. He asked if he could give it a quick listen. It still sounded exactly the same, but he immediately scowled and asked if I had a long screwdriver. He placed it on different parts of the engine with the handle against his ear, and in less than 2 minutes said it was not my motor at all- it was my flex plate. A few days later I took it to a new mechanic who said he doubted it was the flex plate, but agreed to take a look. Sure enough, the flex plate was trashed. It only cost $700 to replace it. At first I brushed it off as an honest mistake, because even I had feared the worst- but it is the oil filter lie that kept nagging me. Maybe he truly thought it had a bent rod or bad bearings or whatever- but rather than do any further research, he assumed he knew by the sound and lied about checking the filter. I have since had the oil changed again (twice) with no metal shavings present, and my truck still runs like a top without a single tick since replacing the flex plate.