5

A very honest and hard working crew. I drive all the way from Springfield so I can use this shop. To Brian and crew I say thank you for the work you do.

2

Had an oil change I paid for at a charity auction. They acted like I was getting something for nothing .. poor attitude IMHO

Dear Bill, We're so sorry that we gave the impression that your business was not valued. Quite the opposite is true. We enjoy serving our community by giving oil changes as auction items. We have been short handed for a few weeks, so potentially our tone and impression came off wrong. For that we are sorry. Even in our busyest times it is our goal that every customer feels heard and appreciated. We are happy to offer you another oil change next time, this time at no cost to you or if you prefer we will reimburse you for the cost of your certificate. Please accept our most sincere apologies for the bad impression we gave you.

- North Eugene Automotive
5

My wife and I brought our car in to NEA and they could not have been nicer. They fixed what we asked. We felt the whole time that we could trust them and that they were fair. I would happilly send any friends to NEA in the future. Thanks again for the great work!

5

This is the business that all car shops should aspire to be, I really can't say enough about their level of integrity and the fairness and respect they give to their clients. I drive an older, now high-mileage Ford so it's had its share of troubles over the years so I'm writing this review as someone with a long-standing relationship with this shop. Loyal customer for life here.

5

5

My daughter has gone her for years and now I am sold. It is nice to have somewhere to take my van that I can trust! Definitely what I have been looking for in a Mechanic!

5

Thank you to Brian and North Eugene Automotive for keeping my '85 Dodge Ram 1 ton pickup (and me) on the road. I appreciate the time you take to explain everything to me and for working with me and my budget (fixing things that truly need fixed as I can afford them). I am so glad this very ethical company is taking such good care of my truck (and me).

5

I would never take my car anywhere else. The first time I had an issue with my car I got a quote for $700 from a different repair shop on River Rd. My friend recommended North Eugene and they did the repair and changed my oil for a little over $300. Every mechanic I've talked to there has been really knowledgable and friendly. When I need a new car I'm definitely going to buy from their used car lot, as I've heard a lot of good experiences from that side of their business too. Thanks guys!

5

Looking for a mechanic with Integrity; look no more. I was referred to NEA by a perfect stranger. The minute I walked into the shop I knew I had found an honest mechanic. Brian (proprietor) was professional, friendly and knowledgeable. He was patient, explained what was wrong with my vehicle, provided me with the best options and repaired my vehicle. Brian restored my faith. Having a wonderful and honest mechanic for over 20 years and then moving out of state; I would not hesitate recommending North Eugene Automotive to anyone, especially, if you are a women. My vehicle has over 405,000. Thanks to Brian, my vehicle is running again and I made it back home safely.

5

1048 River Road Eugene, OR, 97404 (541) 688-1917
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